Abstract
The purpose of this study was to investigate the factors influencing occupational burnout among psychiatric nurses. Psychiatric nurses are often misunderstood and subjected to social bias due to the nature of their work. Their work entails responding to emergencies and they must endure the psychological stress of the threat of aggression from patients. Thus, it is easy for such nurses to experience occupational burnout. A cross-sectional study was undertaken from February to April 2012 among hospitals psychiatric nurses in southern Taiwan. Of 235, 217 nurses eligible for the study completed survey (response rate 92.3%). Information on personal characteristics, workplace stressors (QMWS), and burnout (MBI) was obtained through structured questionnaire survey. The results indicated that a nurse's age, hospital level, work unit, seniority, psychiatric work, and overtime work were associated with the nurse's level of occupational burnout and its three dimensions. According to our findings, there is positive correlation between job stress and burnout. In addition, our study also showed that overall job stress, total years in nursing, age, maintenance of relationships with patients, personal assessment system, and encountering medical disputes are predictive factors for psychiatric nurses' overall occupational burnout and its three dimensions of emotional exhaustion, depersonalization, and personal accomplishment. In conclusions, our study could help psychiatric nurses to be more aware of their working stress. In order to improve the quality of professional care, hospital management should provide psychiatric nurses with positive and healthy coping strategies.
Highlights
Nursing care is provided in high-stress environments
The average score of overall occupational burnout scale was 65.1 ± 16.2 points. (Table 1), which falls within the moderate burnout region
Occupational stress is the main cause of occupational burnout
Summary
Nursing care is provided in high-stress environments This affects the physical health of nurses in a negative way, it affects nurses’ psychological and mental health, as well as their productivity levels and absence rates. In the field of psychiatric nursing, nurse practitioners must continuously manage patients and families from all levels of society, and must deal with multiple communications and complex inter-personal relationships among various medical teams. Both injuries from work and verbal attacks from patients will increase psychiatric nurses’ occupational burnout [7,8,9]
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