Performing strategy: conceptualising the strategizing of information systems in organisations

Abstract

This study conceptualises the “doing of strategy” in the context of the strategic management of information systems in organisations. We study the enactment of strategy by different stakeholders of a major project driving the implementation of 90 self-service kiosks at an airport in the UK. Adopting a single qualitative interpretive case study research approach, we observed and conceptualise three distinct processes of strategizing information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems strategy as a dynamic process of knowledge creation and exploration, by adding a conceptual foundation for further research on the strategic management of information systems in organisations.