Performance measurement of an Indian higher education institute: a sustainable educational supply chain management perspective

Abstract

The present study focuses on embedding the Supply chain management concepts on to the education sector i.e. educational supply chain management. It is an important area of research as it helps in the management of one of the most important sector of a country, viz. the education sector. The objective here is to measure efficiency of 19 departments of Indian Institute of Technology Roorkee (IIT Roorkee), a reputed higher education institute of India.