Abstract
This article looks at organizational performance measurement in Australia. It provides an overview of some of the strengths and weaknesses of numerical performance measurement in Australian states and territories. In discussing the benefits and limitations of performance measurement generally, the article looks specifically at Operational Performance Reviews. The article argues that the complexity of police work should be measured through a combination of product and process measurement in order to obtain a strong and accurate picture of an organization's achievements. The article acknowledges some of the recent attempts to capture some of the less tangible aspects of police work. It is suggested that while performance measurement can be a purposeful learning tool for police organizations, it can also constrain innovation and lead to mechanistic responses.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
