PERFORMANCE MANAGEMENT AND STRATEGIC PLANNING IN PRIVATE BANKING SECTOR: ISSUES AND FACTORS

Abstract

The main aim of the study is to identify and explore issues and factors concerning to performance management and strategic planning. Methodology: The existing study is primary and descriptive in nature. The sample size of the study is 155 employees working in private banks from Delhi/NCR. The responses from the employees obtained from structured questionnaire. The various statistical tools, namely, Reliability statistics, descriptive statistics, t test and ANOVA applied. Findings: The majority of respondents are male having age of 30-35 years, having married status, having post-graduation qualification and earning Rs.25000 and above. Irrelevant job descriptions found to be the most important issue in performance management and strategic planning. Utilize a 360 Degree review system found to be the most important factor in performance management and strategic planning. Social Implications: The existing study is beneficial to top level management personnel in identifying and exploring issues and factors related to performance management and strategic planning. Originality: The existing study is confined to Delhi/NCR region only and further research can be elaborated by expanding more regions to explore issues and factors pertaining to performance management and strategic planning.