Performance Management and Appraisal for Administrative Staff of HEIs in Ghanaian Context

Abstract

The primary goal of this paper is to identify the research disparities on the debates on performance management and performance appraisalof Administrative Staff in Higher Education Institutions (HEIs) of Ghana which is sparingly addressed from the Ghanaian perspective. This work is an attempt to arrive at research directions to develop a modified Performance Appraisal Framework for Administrative Staff of (HEIs) in Ghanaian context. This paper extend an update on literature by several selected authors, key among them includes Neely et al's.(2000) literature review “Performance measurement system design” and “the Current State of Performance Appraisal Research and Practice: Concerns, Directions, and Implications” by Bretzet al.(1992). The research papermakes use of citation/co-citation analysis of work in the area of performance appraisal and performance management to researchdenouements in the field globally. HEIs can be considered as a key authority on the operations of the labor market as much as their interrelationship with business institutions cannot be overruled. Hence, there is a need for HEIs to acknowledge themselves as the most significant institution that furnish and shape cultured and learned personnel for the nation's labor market. The challenge is to provide quality educational services that goes beyond the faculty staff as well as administrative staff who are the key stakeholders in HEIs. In an attempt to arrive at research directions for the development of a modified performance appraisal framework for administrative staff of HEIs in Ghanaian context, this work serves as the substratum for the buildup of study. Acritique of protracted literature related to performance management and appraisal is presented with a brief discussion on anongoingphase of the performance appraisal process, highlighting the adjacency of methodologyand research along with, suggestingrecommendations for supplementary future research on current themes such as the concept of Employee Engagement in Performance Management, Influence of Cultural Diversity of Performance Management and ICT developments on Performance Management.