Perceptions of Civilian Review: Exploring the Differences in Reviewed and Non-Reviewed Officers

Abstract

Officers of the Philippine National Police were surveyed to examine whether their experiences with the civilian review board, the People's Law Enforcement Board (PLEB), influence their perceptions about the board's integrity and legitimacy. This study examined two groups: officers who had cases processed by the board (reviewed group) and officers who had never had complaints heard against them before the board (non-reviewed group). In addition, the satisfaction of both groups with the process as well as their overall satisfaction were examined. The findings support the contention that the experience of being reviewed may shape or alter officers' perceptions about civilian review. In addition, there may be a tendency for police officers to mistrust a completely civilian review, but it appears that such mistrust may be overcome by the board's exercise of fairness, objectivity, and thoroughness in its processes.