Abstract
Background The proliferation of trans-led online health resources constitutes a purposive community response to the limitations that many trans people face globally in accessing healthcare information and services. While such resources are typically community run or administered by individuals, and hence not subject to reporting mandates, it is useful to examine how end-users perceive online health resources for trans people. Aims This paper reports on an evaluation of one trans-led online health resource, focused on South Australia. Methods Interviews were undertaken with 15 trans people who accessed the website Trans Health SA. Participants were invited to view the website alongside the first author, and to share their thoughts about the website design and content. Results Thematic analysis resulted in the development of three themes: (1) transnormativity and the intended viewer, (2) the website as a welcoming community space, and (3) discrepancies between content and design. Conclusions The paper concludes by considering what it means to create inclusive online trans health resources in the context of both ongoing marginalization and community diversity.
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