Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Abstract

Objective: This descriptive cross-sectional study aims to determine the perception of individualized care and satisfaction with the nursing of women who underwent cesarean section.Methods: The population of this study consists of women undergoing cesarean section in a university hospital between 15 August and 15 December 2018 (N=260). The sample consists of 156 women giving birth by cesarean section who have agreed to participate in this study. The data have been collected by using the Personal Information Form and the Individualized Care Scale (ICS) and the Newcastle Satisfaction with Nursing Scale (NSNS). Results: It has been found that the women who gave birth by cesarean section have good ICSA (3.50±0.99), ICSB (3.82±1.18), and NSNS (70.53±16.27) mean scores. There is a significant, positive, and moderate relationship between the ICS and NSNS scores. It has been found that there is a statistically significant difference between the place of residence and the level of satisfaction with nursing. It has been determined that the women whose income is higher than their expenses are more satisfied with nursing care, and their individualized care perception is higher.Conclusion: It has been determined that women who gave birth by cesarean section have a good level of individualized care perception and nursing satisfaction. It has been found that women’s satisfaction with nursing increases.