Perception and changes for E-banking among young people in the country - the period of the Corona crisis

Abstract

The Covid- 19 crisis has gripped the world as a whole, with all its subsystems. For some it was and still is a nightmare, for others an unprecedented opportunity. While some industries are getting poorer, other industries are getting richer. This paper covers the analysis of a sector to which this period is not so dark. It is about electronic banking. The need to maintain physical distance has intensified the use of e-banking in some countries even unforeseen. On the other hand, there is still a reluctance to use this way of using banking conditions, sometimes due to aversion to technology, sometimes due to ignorance. This paper is written on the basis of a survey conducted among young people in the city of Stip, Macedonia, for their knowledge of banking and their predictions for electronic banking. A total of 202 people were interviewed and their answers were interpreted based on statistical analysis. The conclusion of this paper should be based on the views of young people on electronic banking and its future. Based on them, a forecast should be given for the future trends of electronic banking in Macedonia’s economic recovery. Methods of analysis, comparisons and statistical calculations were used to show the real picture of the current situation.