Abstract

In this paper we analyze the relationships between certain knowledge management, organizational culture, and the results of petrochemical industries. Facing high competitive market, the enterprises should be encouraged to reform and develop knowledge management performance. The objective of this research is to identify petrochemical firms by using Decision Making Trial and Evaluation Laboratory (DEMATEL) approaches to solve this KM adoption problem, and ranks the gaps of the KM aspects in control items to achieve the aspired level of performance. This paper is matrix method-oriented, and the depth of investigation into any individual case is limited. Therefore, the methods proposed in same fields of study should preferably be used to associate deeper and more practical implications.

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