Abstract

This paper explores the influence of perceived racial discrimination on work-related attitudes (i.e., job satisfaction, organizational commitment, and turnover intention) among employees in a family-based company engage in construction consulting services. The investigation was utilized with quantitative methods and saturated technique was performed by collecting samples from 82 employees. The analysis is conducted with WarpPLS. We examine how workplace racial composition affects employee’s experiences of racial discrimination or how these experiences impact workers organizational commitment and job satisfaction. The analyses indicate that perceived racial discrimination correlates positively on turnover intentions among employees. We also propose that job satisfaction correlates positively on organizational commitment. And in the end, we test job satisfaction and organizational commitment intervene the interactive effects of perceived racial discrimination on turnover intention respectively

Highlights

  • Indonesia is a country that has a rapid growth in familybased and private companies with tally 87% according to PwC survey 2018

  • From this study, presented that perceived racial discrimination, significantly related to job satisfaction; high job satisfaction is significantly related to strong organizational commitment

  • Low organizational commitment is significantly related to high turnover intention

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Summary

Introduction

Indonesia is a country that has a rapid growth in familybased and private companies with tally 87% according to PwC survey 2018. This type of firms has undergone an escalation of competition into higher level. Employees often face discriminatory treatment due to different races within the corporate culture environment. This discrimination issue brings about communication crisis and often leads to high turnover rates. Williams & Glissonwi found there has been significant attention on the employee retention This has made possible the availability of valuable information to resolve this issue.

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