Abstract
Healthcare organizations often present goals and values that conflict with those held by public health policies and healthcare professions, and this organization-profession goal conflict can influence work motivation among healthcare professionals. However, as most work motivation theories have primarily focused on micro-level factors, research has rarely been conducted to understand how perceived organizational goal conflicts influence the type of work motivation that healthcare professionals develop. To fill the research gap, this paper builds a process model on motivation development among healthcare professionals, with particular focus on those who perceive organizational goal conflicts and choose to identify with either their organization or profession. In this model, I suggest that one of four motivational situations (i.e., M1~M4) will occur depending on organizational contexts and each professional’s social identification choice. This model tries to predict motivation development and suggest what management strategies will be effective for each motivational situation.
Published Version
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