Abstract
This study investigated the factors that members of organizational work teams believe facilitate and inhibit group performance effectiveness. This objective was pursued via two research questions: (1) What do group members identify as facilitative and inhibitive influences on group progress? and (2) Are these perceived factors associated with actual group effectiveness? The study found that compatible work schedules, motivated group members, adequate informational resources, competent group leadership, and organizational assistance were the factors that best distinguished volunteer-based, work-team effectiveness. The findings of this study suggest that management must pay attention to a variety of individual, group, and organizational factors in order to facilitate the progress and effectiveness of organizational work teams.
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