Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship

Abstract

The study explores the influence of perceived corporate social responsibility on the employee-corporate relationship (organizational trust, organizational identification) and subsequent well-being of employees and their engagement in green workplace behaviors. Respondents (n = 441) included employees from eight different hotels located in Changsha, China. Corporate social responsibility directly impacts trust, identification, well-being, and green behavior. Organizational trust and identification also directly influence employee well-being and green behavior, with employee well-being further driving green behavior. Findings show that both organizational trust and identification partly mediate the relationship of perceived corporate social responsibility with both employee well-being and green behavior. Multiple mediation analysis is used to add additional insights into these relationships. Implementation of corporate social responsibility initiatives by an organization may provide positive workplace outcomes for employees (increased well-being), the company (more engagement in workplace green behaviors), and the relationship between employees and the firm (greater organizational trust and identification).