Abstract
Intrinsic motivation is a drive that is not triggered from the outside but grows and develops from within a person. While Job Satisfaction is a condition where an employee feels satisfied with his job. Both of these things are able to encourage employee behavior to work beyond that set by the company and has nothing to do with the reward system. In this thesis, the author examines the influence of Intrinsic Motivation and Job Satisfaction on Employee Performance mediated by Organization Citizenship Behavior (OCB). Subjects in this study were employees of PT.Cinemaxx branch of Lippo Plaza Yogyakarta. Then the number of samples used are 55 respondents or all employees of the company, this number has been fulfilled from Cohen approach in determining the number of samples that is at least 45 respondents. The analysis technique used in this research is SEM (Structural Equation Modeling) using SmartPLS v.3 software. Based on the results of the analysis, Intrinsic Motivation has a positive and significant impact on Employee Performance and OCB, Job Satisfaction has positive and significant influence to Employee Performance and OCB, OCB has a significant and positive influence on Employee Performance, and OCB has positively and significantly between Intrinsic Motivation on Employee Performance, while OCB has no influence of mediation between Job Satisfaction on Employee Performance.
Highlights
Subjects in this study were employees of PT.Cinemaxx branch of Lippo Plaza Yogyakarta
The number of samples used are 55 respondents or all employees of the company, this number has been fulfilled from Cohen approach in determining the number of samples that is at least 45 respondents
The analysis technique used in this research is SEM (Structural Equation Modeling) using SmartPLS v.3 software
Summary
Berbeda dengan penelitian yang dilakukan oleh Bodroastuti dan Ruliaji (2016) serta Sani (2013) yang menemukan bahwa Kepuasan Kerja tidak memiliki pengaruh terhadap Kinerja. Pada kajian empiris tentang pengaruh OCB terhadap Kinerja terdapat perbedaan hasil yang signifikan antara penelitian yang dilakukan oleh Widyastutui dan Palupiningdyah (2015) yang menemukan bahwa OCB memiliki pengaruh yang positif dan signifikan terhadap Kinerja karyawan. Berbeda dengan hasil penelitian yang dilakukan oleh Heirzadeh dan Mirvaisi (2013) yang menemukan bahwa OCB tidak memiliki pengaruh terhadap Kinerja karyawan. Cinemaxx cabang Lippo Plaza Yogyakarta di atas dan gap research yang telah dipaparkan di atas maka peneliti tertarik untuk melakukan kajian empiris terkait dengan Peran OCB dalam memediasi pengaruh Motivasi Kerja intrinsik dan Kepuasan Kerja terhadap kinerja Karyawan PT. Cinemaxx cabang Lippo Plaza Yogyakarta melalui OCB sebagai variabel intervening
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