Abstract

This customer satisfaction survey machine was created to facilitate the survey process that will be used in the framework of the feedback process. This feedback is used as an evaluation material to continuously improve servants. This machine is made of Raspberry Pi as a mini personal computer (PC), which is equipped with a push button switch button as a survey input, as well as a 32 inch TV screen as a display. The programming language used is python, with Graphic User Interface (GUI) using Tkinter programming. From the survey engine, it can be seen a report on the number of respondents taking the survey. In addition, this tool can record survey data and present it in graphical form as a report.

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