Abstract

ABSTRAKPenelitian ini merupakan penelitian kuantitatif yang bertujuan untuk mengetahui pengaruhself efficacy, organizational justice, dan perceived organizational support terhadap organizationalcitizenship behavior. Penelitian ini menggunakan 55 karyawan tetap perusahaan Uno.Co sebagaisampel, dengan teknik pengambilan sampel menggunakan sampel jenuh. Teknik analisis data yangdigunakan adalah SEM berbasis PLS. Hasil penelitian menunjukkan (1) self efficacy berpengaruhpositif terhadap organizational citizenship behavior, (2) organizational justice berpengaruh positifterhadap organizational citizenship behavior, (3) perceived organizational support berpengaruhpositif terhadap organizational citizenship behavior, (4) self efficacy, organizational justice, danperceived organizational support secara simultan berpengaruh positif terhadap organizationalcitizenship behavior.Kata Kunci: self efficacy, organizational justice, perceived organizational support,organizational citizenship behavior.ABSTRACTThis research’s purpose is to determine and prove the influence of self-efficacy,organizational justice, and perceived organizational support on organizational citizenshipbehavior. This research analyze 55 staff of the Uno.Co company as a sample, with a samplingtechnique using a saturated sample. The SEM based PLS is chosen as data analysis technique inthis study. The results of the study shows that (1) self-efficacy has a positive effect onorganizational citizenship behavior, (2) organizational justice has a positive effect onorganizational citizenship behavior, (3) perceived organizational support has a positive effect onorganizational citizenship behavior, (4) self efficacy, organizational justice, and perceivedorganizational support simultaneously have a positive effect on organizational citizenshipbehavior.Keyword: self efficacy, organizational justice, perceived organizational support, organizationalcitizenship behavior

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