Abstract
This study aims to determine and analyze: (1) Performance affects the quality of public services at the National and Political Unity Agency of Banjarmasin City, (2) Employee Work Professionalism affects the Quality of Public Services at the National and Political Unity Agency of Banjarmasin City, (3) Performance and Professionalism of Employee Work affects the Quality of Public Services Badan Kesatuan Bangsa dan Politik in Banjarmasin. The approach used in this study is using a quantitative approach. The population in this study amounted to 30 people who were sampled in this study using saturated sampling techniques. Data were collected using questionnaires measured using Likert scales. Data processing using the SPSS computer program version 26.0. The results of the study proved that partially (1) performance did not have a positive and significant influence on the quality of public services, (2) work professionalism had a positive and significant influence on the quality of public services and (3) work performance and professionalism had a positive and significant influence on the quality of public services.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Jurnal Rimba : Riset Ilmu manajemen Bisnis dan Akuntansi
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
