Abstract

This research is focused on the factors that influence the implementation of knowledge management at Learning Center Group PT Bank Mandiri (Persero)which are transformational leadership and organizational culture. This research uses the explanatory survey method, collecting data with questionnaire from the 54 officers as population at Learning Center Group PT Bank Mandiri (Persero) Tbk. The data analysis used is Path Analysis Model to identify the effect of exogenous variables on endogenous variables. The t-test and F-test are used as statistical test. The findings indicate that the simultaneously effect of transformational leadership and organizational culture is 0,5604 (56,04%). Based on path analysis, coefficient of X1to Y and X2 to Y both are positive, which mean that statistically transformational leadership and organizational culture have effect to knowledge management implementation, however transformational leadership is less significant. Partially, transformational leadership has 1,6% effect and organizational culture has 51,2% effect to knowledge management.

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