Abstract

This research purpose to analyze the influence of organizational justice and psychological empowerment on the counterproductive work behavior of employees at Mercure Hotel Sanur, Bali. The theoretical basis used in this research is the Social Exchange Theory, because this theory can explain the relationship between organizational citizenship behavior and counterproductive work behavior and the influence of organizational justice, job satisfaction, organizational commitment, and psychological empowerment. The population in this research were 152 permanent employees at Mercure Hotel Sanur. The sample used in this study was 110 employees at Mercure Sanur Hotel, which has 5 criteria as follows: age, gender, last education, years of service and job titles. This research only uses the Slovin formula as a formula in determining the number of samples to be used, due to the limited time to meet so only who can fill it. The analysis technique used is multiple linear regression analysis. The analysis showed that organizational justice and psychological empowerment had a positive and significant effect on the counterproductive work behavior of employees at Mercure Sanur Hotel.
 Keywords: organizational justice, psychological empowerment, counterproductive work behavior

Highlights

  • This research purpose to analyze the influence of organizational justice and psychological empowerment on the counterproductive work behavior of employees at Mercure Hotel Sanur, Bali

  • The analysis showed that organizational justice and psychological empowerment had a positive and significant effect on the counterproductive work behavior of employees at Mercure Sanur Hotel

  • Saran dari penelitian ini berdasarkan kesimpulan di atas yang dapat diberikan kepada pihak yang memerlukan adalah Hotel Mercure Sanur diharapkan kedepannya dapat memberikan kesempatan kepada setiap karyawannya untuk bebas memberi masukan pendapat tentang bagaimana karyawan seharusnya melakukan pekerjaan, sehingga karyawan di Hotel Mercure Sanur bisa merasa lebih fleksibel dan di hargai pada saat bekerja

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Summary

Introduction

This research purpose to analyze the influence of organizational justice and psychological empowerment on the counterproductive work behavior of employees at Mercure Hotel Sanur, Bali. Beberapa karyawan menyatakan bahwa tingginya intensitas pressure didalam meningkatkan motivasi intrinsik sangat mempengaruhi psikis dan mental karyawan di Hotel Mercure Sanur, sehingga penelitian ini memutuskan memakai pemberdayaan psikologis sebagai variabel yang dapat mempengaruhi counterproductive work behavior. Spreitzer (1995) menyatakan bahwa pemberdayaan psikologis memiliki 4 dimensi yakni: manfaat, indikator ini dapat diukur dari persepsi responden mengenai pekerjaan yang dilakukan akan mendapatkan penilaian hasil kinerja yang dilakukan oleh organisasi tempatnya bekerja.

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