Investigating the relationship between organizational justice, psychological empowerment, job satisfaction, organizational commitment and organizational citizenship behavior: An empirical model

Abstract

The aim of this study is to determine causal relations between organizational justice, psychological empowerment, organizational commitment, job satisfaction and OCB, by examining the mediating role of job satisfaction and organizational commitment. A sample of 378 universities' educational experts participated in the study. The data were collected by questioner and then analyzed by using path analysis model. The following findings were found: Organizational justice directly influences job satisfaction and psychological empowerment. Also psychological empowerment directly and positively influences job satisfaction and psychological empowerment. Job satisfaction positively influences organizational commitment and organizational citizenship behavior. Organizational commitment directly influences organizational citizenship behavior. Also organizational justice and psychological empowerment positively and indirectly influences organizational citizenship behavior. The fit indices showed the model had an appropriate fit (χ2/df= 2.74, RMSEA= 0.068, NFI=0.99, CFI=99, and AGFI= 0.96). In general, one can say if there exists mechanisms for organizational justice and psychological empowerment within an organization, employees' job satisfaction and organizational commitment will rise up and these will in turn improve organizational citizenship behavior. Key words: Organizational justice, psychological empowerment, job satisfaction, organizational commitment and organizational citizenship behavior.