Abstract
The success of an organization is not only determined by natural resources but human resources (HR) depending on the quality and behaviors that arise within the organization. Expected behavior is behavior that can improve the quality of the organization, namely Organizational Citizenship Behavior (OCB). The purpose of the study was to explain and analyze the influence of organizational culture and organizational support for OCB mediated by organizational commitment. This research was conducted in the Department of Manpower and Energy and Mineral Resources of Bali Province as many as 100 civil servants using non probability sampling methods, collected through questionnaires using descriptive statistical analysis techniques, path analysis and sobel test. The results showed that Organizational Culture, Organizational Support and Organizational Commitment each had a significant positive effect on Organizational Citizenship Behavior (OCB) as well as the mediating role of Organizational Commitment to OCB that strengthened the relationship between organizational culture and organizational support. The Department of Manpower and Energy and Mineral Resources must pay attention to the existing organizational culture within the organization and organizational support that must be improved so that OCB behaviors can be improved for better quality employees.
 Keywords: organizational culture; organizational support; organizational commitment; 
 Organizational Citizenship Behavior (OCB)
Highlights
The success of an organization is determined by natural resources but human resources (HR) depending on the quality and behaviors that arise within the organization
The results showed that Organizational Culture, Organizational Support and Organizational Commitment each had a significant positive effect on Organizational Citizenship Behavior (OCB) as well as the mediating role of Organizational Commitment to organizational citizenship behavior (OCB) that strengthened the relationship between organizational culture and organizational support
Hal ini menunjukan bahwa Dukungan Organisasi memberikan dampak yang signifikan terhadap Organizational citizenship behavior jika di mediasi oleh Komitmen Organisasi, yang berarti bahwa pengaruh Dukungan Organisasi terhadap Organizational citizenship behavior pada Dinas Tenaga Kerja dan ESDM Provinsi Bali akan diperkuat dengan adannya Komitmen Organisasi
Summary
Metode pengumpulan data dalam penelitian ini menggunakan beberapa metode, yaitu sebagai berikut Kuesioner merupakan teknik pengumpulan data dengan memberi seperangkat pernyataan. Masing-masing pernyataan dalam kuesioner akan diukur menggunakan skala Likert, yaitu sangat setuju diberi skor 5, setuju diberi skor 4, cukup setuju diberi skor 3, tidak setuju diberi skor 2, sangat tidak setuju diberi skor 1. Prariset yang digunakan adalah wawancara yang tidak terstruktur. Prariset Observasi berarti peneliti mengadakan pengamatan langsung pada Dinas Tenaga Kerja dan ESDM Provinsi Bali untuk dapat mengetahui kondisi serta permasalahan yang akan diteliti di dalam perusahaan tersebut
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