Abstract

This purpose of this study was to apply the person-centred model to better understand how employees cope with work-related stress. It builds on earlier person-centred studies of coping and work-related stress by using advanced analytics and text data, and establishes the person-centred model as a viable complement to variable-centred coping research. Five profile coping groups, spanning individually-focused and socially-focused coping strategies were identified. Individually-focused profile groups included: avoidance coping based on escapism, active coping associated with physical activity, and passive coping emphasizing relaxation techniques. Socially-focused coping groups include confiding in friends and family, and engaging in social leisure activities. Implications of these findings were discussed as was the value of latent class cluster analysis with text input in person-centred coping research.

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