Abstract
BackgroundIn effective diabetes management, it is important that providers and health care systems prioritize the delivery of patient-centered care and that they are respectful of and responsive to individual patient preferences and barriers.ObjectiveThe objective of the study was to conduct focus group interviews to capture patients’ and health care professionals’ perceptions and attitudes regarding digital technology and to explore how the digital Diabetes Questionnaire can be used to support patient participation in diabetes care, as a basis for an implementation study.MethodsA qualitative study was conducted with six focus group discussions with diabetes specialist nurses and medical doctors (n=29) and four focus group discussions with individuals with diabetes (n=23). A semistructured focus group interview guide was developed, including probing questions. The data were transcribed verbatim, and qualitative content analysis was performed using an inductive approach.ResultsTwo main categories were revealed by the qualitative analysis: perceptions of digital technology and the digital questionnaire in diabetes management and care and perceptions of participation in diabetes care. An overarching theme that emerged from the focus group interviews was patients’ and professionals’ involvement in diabetes care using digital tools.ConclusionsThe analysis identified important factors to consider when introducing the digital Diabetes Questionnaire in clinical use. Both professionals and patients need support and training in the practical implementation of the digital questionnaire, as well as the opportunity to provide feedback on the questionnaire answers.
Highlights
It is important that providers and health care systems prioritize the delivery of patient-centered care, acknowledging multiple morbidity and being respectful of and responsive to individual patients’ preferences and barriers, including the differential costs of therapies [1]
The overarching theme and professionals’ involvement in diabetes care using digital that emerged from the focus group discussions was patients’ tools
The main category of perceptions of digital technology and the digital questionnaire in diabetes management was built on the categories of hope and concern, opportunities and obstacles, and individual needs and supportive structure
Summary
BackgroundIn effective diabetes management, it is important that providers and health care systems prioritize the delivery of patient-centered care, acknowledging multiple morbidity and being respectful of and responsive to individual patients’ preferences and barriers, including the differential costs of therapies [1]. Practicing patient-centered psychosocial care requires that the context of the person with diabetes be considered in communications and interactions, problem identification, psychosocial screening, diagnostic evaluation, and intervention services [2] In line with these requirements for patient-centered care, our research group has developed and psychometrically tested a digital patient-reported outcome measure, ie, the Diabetes Questionnaire [3,4,5,6,7]. Conclusions: The analysis identified important factors to consider when introducing the digital Diabetes Questionnaire in clinical use Both professionals and patients need support and training in the practical implementation of the digital questionnaire, as well as the opportunity to provide feedback on the questionnaire answers
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