Abstract
Abstract Objective: To describe the development of management technologies for risk management in the safety of patients with mental disorders. Method: A research study, conducted in 17 seminars with 13 members of the multiprofessional team from a reference hospital in mental health in a state in the southeastern region of Brazil. Results: Two management technologies were developed and validated: Risk management diagram and protocols, both focusing on the safety of patients with mental disorders. Conclusions and implications for practice: The safety protocol of the patient with a mental disorder and the diagram in a tree of risk management were two management technologies constructed in this study. Both can offer the nurse and multidisciplinary team a baseline to qualified care, grounded in patient safety principles.
Highlights
Mental health patient has particularities in his psychic state
Two management technologies were developed and validated: Risk management diagram and protocols, both focusing on the safety of patients with mental disorders
Conclusions and implications for practice: The safety protocol of the patient with a mental disorder and the diagram in a tree of risk management were two management technologies constructed in this study
Summary
Mental health patient has particularities in his psychic state. Such characteristics can be predisponded of some risk behaviors, such as suicide, violence and self-aggretion, influencing on safety to the patient and those around him.[1]. Risk management aims at the early identification of potential risks, and, to reduce or eliminate adverse effects resulting from health care.There should be guarantees by the risk manager that the prevention, detection, recording and correction of deficiencies should be carried out, and it is necessary to insert strategies for change in the culture of fault detection, subsidizing professionals in the prevention of errors by measures to ensure the quality of the.[4] Such strategies for risk management are supported by technologies that emerge from experiences, experiences and research, which allows the concretization and construction of products with the purpose of intervening in a certain practical situation. The managerial technologies are those for the mediation of management processes, applied by professionals in the health services.[5]
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