Abstract
To evaluate thepatient safety culturein thePrimary Health Care (PHC). A cross-sectional study with 349 health professionals and PHC managers from a city of Rio Grande do Sul, Brazil. The tool used was Safety Attitudes Questionnaire Ambulatory Version. Data-independent double typing and descriptive and inferential statistical analysis were performed. The total score varied between 3.4 and 8.4 with mean (7.0 ± 1.3), positive evaluation in the "Patient Safety" domain (8.2 ± 2.0). Working on the Family Health Strategy and having five to 12 years of work was significant for positive culture. The recommendations to improve the safety culture were: Implementation of protocols, training, communication improvement and resolvability. The patient safety culture prevailed. Establishing a constructive safety culture with safe behaviors represents factors for improving patient safety in Primary Care settings.
Highlights
METHODPatient safety has been a worldwide theme in recent years, especially in the last decade
Patient safety is important in all three levels of health care: Primary, Secondary and Tertiary Care, since care involves the promotion and prevention of Incidents and Adverse Events (AE), a survey of the causes of these events, the management of resources effective organizational leadership and the strengthening of the safety culture[2]
This study aims to evaluate the patient safety culture in Primary Health Care of a municipality of Rio Grande do Sul, Brazil
Summary
Patient safety has been a worldwide theme in recent years, especially in the last decade. Safety culture is conceptualized as the set of values, attitudes, skills and behaviors that determine commitment to health and safety management, aiming to substitute guilt and punishment for the opportunity to learn from failures and improve health care[6]. This commitment on the part of managers and professionals is very important, since incidents related to care are present in the context of PHC, but are still poorly visualized. From the research question “How is the patient safety culture at PHC, from the perspective of health professionals?”
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