Abstract

Medical dispute mediation is an effort to resolve alternative dispute resolution models that contribute to improving patient safety by encouraging more honest and comprehensive risk reporting. Medical disputes and patient safety must be viewed through a new perspective, namely patient autonomy. Patient autonomy is a basic principle in medical ethics and must be respected. Patient autonomy is the freedom of patients to decide what should and should not be done with their bodies. Mediation can help reframe medical disputes from the footing of war between doctors and patients, and help maintain the relationship between doctors and patients. The implementation of medical mediation cannot be avoided from difficulties and obstacles, but at least the first step is to make a commitment to genuine mediation, not mediation as a means or guise to test if it fails to use litigation.

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