Abstract
Rail transit transportation system is among the public transportation network in Kuala Lumpur City. Some important elements in establishing this system are ticket price, operation cost, maintenance implications, service quality and passenger’s comfortability. The level of passenger’s comfortability in the coach is important to be considered by the relevant authorities and system operators in order to provide comfort and safety to passengers. The objective this research is to study some parameters that impact the comfortability of passengers and to obtain feedbacks from passengers for different rail transit system. Site observations were conducted to obtain data such as noise, vibration, speed and coach layouts which will be verified by using the passenger feedback outcomes. The research will be focused in and around the Kuala Lumpur City for the duration of 10 months. Four rail transit systems were being considered, i.e. Train Type A (LRA), Train Type B (LRB), Train Type C (MRL) and Train Type D (CTR). Data parameters obtained from field observations were conducted in the rail coaches during actual operation using apparatus among others the sound level meter (SLM), vibration analyzer (VA) and the global positioning system (GPS). Questionnaires were prepared as passenger feedback instrument, focusing on the level of comfortability in rail coaches. The outcomes of these analyses showed that CTR was the best and most comfortable coach, followed by LRA, LRB and MRL. Using the passenger feedbacks (MBP) it was also found that the ranking values for the railway transit system using Rail Coach Comfortability (RCC) is RCC (MBP) were the same as the outcomes using the RCC (parameters). In conclusion, it was found that this research has successfully determined the level of comfortability as determined in its aim and objectives. From this research, it is hoped that the relevant authorities will continue to find ways to enhance the comfortability and safety of its train coaches especially its passengers and the community at large.
Highlights
MATEC Web of Conferences stations and signaling system [2]
Data parameters obtained from field observations were conducted in the rail coaches during actual operation using apparatus among others the sound level meter (SLM), vibration analyzer (VA) and the global positioning system (GPS)
Using the passenger feedbacks (MBP) it was found that the ranking values for the railway transit system using Rail Coach Comfortability (RCC) is RCC (MBP) were the same as the outcomes using the RCC
Summary
A rail services is expected to connect effectively and efficiently the population in conducting their business and daily activities. It may be classified into different categories depending on its demographic nature or its types of service [5]. A rail transit system will require specific infrastructures to be conducted. It needs rail system with signaling and control systems, the stations as terminal stops with platforms and information system, and it needs several sets of strains which will commute at designated frequencies to deliver its services effectively and efficiently [5, 6]. The most pertinent difference between train system and others are train will need a right of way system as it only operates on rails which does not same with other transportation system [7]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
