Abstract

The emergence of electronic commerce online shopping has significantly increased the use of mail-order within Kolej University Poly-Tech Mara (KUPTM) communities. The tracking system provided by the courier services offers the status of delivery for each parcel until it reaches the designated destination. However, inefficiencies of managing the parcels at KUTPM may causing lost or misplaced. Therefore, the study offers an innovative approach where the study intended to invent a parcel tracking delivery and management systems for KUPTM communities. In particular, this invention relates to computerized tracking of delivered parcels using the barcode or tracking number that will notify recipients via Short Message Service (SMS) notification. The primary purpose of this study is to develop an efficient and secured system called the Parcel Tracking System. The system used a web-based service for managing and tracking the parcel. The development method of this system uses PHP and JavaScript programming languages in Adobe Dreamweaver platform with MySQL programme as the backend of the system. This paper focuses on the development process of the Parcel Tracking System. The findings found that the efficiencies of parcel tracking and security management are significantly improved. The application of Parcel Tracking System is promising and efficient for KUPTM communities. It is evidently that the proposed system was found successful and beneficial for KUPTM communities in tracking and managing parcels efficiently.

Full Text
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