Abstract

Iceland has been one of the main destinations that have been incorporated into the discourse of overtourism. However, Iceland is different to many other supposed overtourism destinations in that its tourism is based on natural areas. Nevertheless, destination discourses can play an important part in influencing tourist decision-making and government and industry policy making. A media analysis was conducted of 507 online media articles on overtourism in Iceland that were published in 2018, with the main themes being identified via content analysis. The results indicated that the media discourse represented only a partial picture of overtourism and the crowding phenomenon in Iceland, with mechanisms to respond to crowding, the satisfaction level of tourists with their Icelandic nature experience, and local people’s support for tourism being underreported. Some of the findings reflect that of other media analyses. However, there are considerable discontinuities between media representations and discourses of overtourism in Iceland, which highlight the importance of national- or destination-level media analysis. The media analysis illustrates the need for a better understanding of different destination discourses and their influence.

Highlights

  • The concept of overtourism has become increasingly used in media and academic commentaries about the sustainability of popular tourist destinations and their capacity to manage further growth

  • The notion of tourism carrying capacity (TCC) was commonly used in the 1980s and 1990s, with the subject matter becoming transformed into concerns over sustainability, while, more recently, the issue of overcrowding has emerged as a specific aspect of sustainable tourism [21,28]

  • It was found that the great majority of articles (74.5%) presented that Iceland was suffering from overtourism and that the country was a “poster child” for overtourism (Figure 4)

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Summary

Introduction

The concept of overtourism has become increasingly used in media and academic commentaries about the sustainability of popular tourist destinations and their capacity to manage further growth. Overtourism refers to a situation where the number of tourists at a destination and the nature of the tourism industry is perceived to be diminishing the quality of life of residents, the quality of experiences of tourists, and the quality of the physical environment, including both cultural and natural heritage [2,23,24,25]. These fundamental topics have been a major focus of tourism and outdoor recreation research since the 1960s [24], the terms that describe tourism impacts on destinations have changed over time. All these terms have a core idea, which is to identify when a destination has so many visitors that it is running down natural and human/social capital at a rate faster than it can be renewed; this is framed with respect to a destination exceeding its carrying capacity and becoming unsustainable [23,27]

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