Outcome Insights: Applying an NPG Lens to Examine a Capacity Building Initiative Among the Government and its Partner

Abstract

ABSTRACT Providing services for a diverse population requires a shift in paradigms and mechanisms. New Public Governance (NPG) provides insights on the need for collaborative actions between organizations from all sectors. This study applies an NPG lens to investigate a state’s effort to enhance mental health and substance use recovery through building capacity in peer-support service providing organizations (SPOs). We used 37 participant interviews from a training program. Results show variations between intended and actual outcomes and highlight NPG as a relevant framework for capacity building and co-creation of public value in dynamic partnerships between the public sector and SPOs.