Abstract
ABSTRACT This teaching case aims to analyze the context of the Federal University of Paraíba, which experiences the impacts of social isolation due to COVID-19, especially in conducting undergraduate classes, considering that the activities face-to-face were suspended. The case presents the facts related to the possibility of implementing a supplementary calendar, based on the concept of remote emergency teaching. Because of this scenario, the Pro-Rectory of Graduation managers needed to plan carefully to manage the uncertainties and resistance to changes that such a proposal would represent, mainly because there were no models to be based on since practically all public HEIs have suspended graduation classes. The case raises a significant dilemma: in the face of the challenges of implementing a supplementary remote calendar, is it better to follow or step back? The pedagogical objectives of this teaching case involve: analyzing the impact of COVID-19 on organizational behavior; discuss aspects related to the implementation of organizational changes; identify the use of data for decision-making and support for organizational change; and making decisions in the face of managerial dilemmas. Its analysis can be done by undergraduate students, in Administration and Public Management courses.
Highlights
It was late afternoon, and whoever was at the Federal University of Paraíba (UFPB) that day had already noticed that the flow of people circulating has decreased
The teaching case aims to analyze the impact of COVID-19 on organizational behavior, considering that the resulting scenario from the pandemic is composed of numerous uncertainties and the need to adapt of a public HEI
It is expected that the case will provide students the following skills: (a) understand the aspects related to the implementation of organizational changes, considering the complexity of a public HEI; (b) recognize the use of data for decision-making and as a support for planning organizational change; and (c) experiencing organizational decision-making in face of inherent dilemmas in the performance of an HEI manager
Summary
Discipline: Organizational Behavior, Management Development Subject: Organizational Change, Decision Making Industry: Higher Education, University Geography: Paraíba/Brazil. Diana Lucia Teixeira-de-Carvalho Jose Jorge Lima Dias Junior Ana Carolina Kruta-Bispo
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