Organizational Role Stress among Executives in Banking Sector

Abstract

The present study was conducted to find the level of Organizational Role Stress (ORS) and to identify the key role stressors. Two largest public and private sector banks were taken and four branches of each bank were selected from the city of Ludhiana in Punjab. Ten types of role stressors namely self-role distance, inter role distance, role stagnation, role isolation, role ambiguity, role expectation conflict, role overload, role erosion, resource inadequacy, and personal inadequacy were considered. It was found that bank employees experienced moderate to a high level of ORS. The level of role stress being experienced by the executives of public sector banks and private sector banks was almost the same but the major role stressors were different in these sectors. It was found that out of all the role stressors; inter role distance affected the maximum number of respondents followed by role overload and self-rule distance.