Abstract
Purpose Different studies have analyzed the relationship between organizational learning and value creation. However, the question of how crowdsourcing affects the relationships between organizational learning and value creation remains unexplored. This paper aims to explore the mediating role of crowdsourcing in the relationship between organizational learning and value creation in local governance. Design/methodology/approach The hypotheses were tested based on data collected from 205 local governance units in Poland using crowdsourcing. Data collection was carried out by using a set of standardized questionnaires. Correlation analyses were used to specify the strength of the relationships between the variables. To test the hypotheses, multiple regression analysis was used. Findings The results have shown that in the local governance organizational learning is related to crowdsourcing, while organizational learning is not related to value creation. Crowdsourcing does not play a mediating role in explaining the relationship between organizational learning and value creation. Research limitations/implications A research model was developed based on the relevant literature in the field of organizational learning, value creation and crowdsourcing. This study urges researchers to explore the relationship between organizational learning and value creation in other public organizations using crowdsourcing. Originality/value This is the first study on the intermediate role of crowdsourcing in the relationship between organizational learning and value creation in local governance. The proposed model enriches the existing literature and allows better understanding of how crowdsourcing acts as an intermediary in the organizational learning-value creation relationship.
Highlights
Contemporary public organizations are expected to react quickly to changes occurring in their dynamic and uncertain environment and to demonstrate openness, transparency and accountability to their clients, as well as to provide them with effective and high-quality services
We have developed a model that establishes the relationship between organizational learning, value creation and crowdsourcing in local governance
Reliability and validity analysis Value creation may depend on the industry (Sumbal et al, 2019), and the adopted scale has not been used in the context of public organizations
Summary
Contemporary public organizations are expected to react quickly to changes occurring in their dynamic and uncertain environment and to demonstrate openness, transparency and accountability to their clients, as well as to provide them with effective and high-quality services. The possibilities of meeting these expectations and challenges may be seen in. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
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