Abstract
The Purpose of this article is to examine the concept of organizational learning and knowledge management based on the results of the research that have been conducted by the previous experts. The Method which is used in this article is literature review related to variable organizational learning and knowledge management. Reason for the use of the method of literature review is that this research aims to make the most appropriate to construct a variable of organizational learning and knowledge management, especially for service companies. The Results showed that based on the results of the study on organizational learning dimensions consists of the commitment to learning, shared values and openness of thought. .Dimensions of knowledge management consists of identifying and determining the needs of knowledge, collecting knowledge, knowledge creation and evaluation, and utilization of knowledge.knowledge. Conclusion:Dimensions for organizational learning include a commitment to learning, shared values and openness of thought.Dimensions of knowledge management consists of identifying and determining the needs of knowledge, collecting knowledge, knowledge creation and evaluation, and utilization of knowledge.knowledge.Organizational learning-related knowledge management. Considering the experts study results showed that in the selection of dimensions and indicators in the field of research need to consider a phenomenon that needs to be considered the most appropriate perspective to the phenomenon of research. Before determining the required knowledge necessary to know the process map of each job to be known by anyone associated with and what information needs to be known to carry out the work. DOI: 10.5901/mjss.2015.v6n5s5p136
Highlights
The Global competition which is happening in the world these days requires every organization to be able to compete in order to survive
Reason for the use of the method of literature review is that this research aims to make the most appropriate to construct a variable of organizational learning and knowledge management, especially for service companies
If the expert’s opinion above is determined, it shows that there are several dimensions of the studied organizational learning which includes; commitment to learning, shared vision, openness of thought and knowledge sharing within the organization
Summary
The Global competition which is happening in the world these days requires every organization to be able to compete in order to survive. De Geus (1998) suggested that only organizations which able to learning can live long. Research on learning organization was started by Senge (1990). Research related to organizational learning and knowledge management have been carried out by previous researchers. Practices for knowledge management and organizational learning can improved its organization performance (Waltczak, 2008). Research organizational learning can be seen from various perspectives, from knowledge perspective and cultural perspective. Research related to knowledge management was done from transfer of knowledge perspective like research from Nonaka and Takechi (1995), and from knowledge management perspective like the research from Hoikonen and Savolainen, 2007; Jo Rhodes and Peter Lok, 2008; Salim and Sulaiman, 2011; Sony and Naik, 2012
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