Organizational Commitment and Job Burnout Effect on Turnover Intention Among Private Hospitals in Karachi

Abstract

The undertaken study aims to investigate the magnitude of burnout that affects the employees. This study also intends to explore the mediating effect of organizational commitment in a relationship between job burnout and turnover intention. The data sample comprises of 1152 respondents, which was collected from the doctors and nursing staff of different private hospital of Karachi through a structured questionnaire. For the analysis purposes, we have employed descriptive statistics, structural equation modeling, and confirmatory factor analysis. The modified model of this study showed both direct and indirect influence among variables of interest. The research constructs job burnout, and its dimension, namely: cynicism, emotional exhaustion, and professional efficacy have a direct effect on turnover intention. The organizational commitment, along with its three constructs, including affective commitment, continuous commitment, and normative commitment, has a mediating influence in a relationship of job burnout and turnover intention. Job burnout levels among employees of the healthcare sector also have a direct influence on organizational commitment.