Organizational citizenship behavior, organizational justice, job stress, and workfamily conflict: Examination of their interrelationships with respondents from a non-Western culture

Abstract

This study proposed two plausible models regarding these inter-relationships: 1) The first model posited a positive relationship between (i) organizational justice and OCB, (ii) stress and OCB, and (iii) work-family conflict and stress. This first model indicates that the variables OCB and stress mediate between organizational justice and work-family conflict. 2) The second model proposes a positive relationship between (i) organizational justice and OCB, (ii) work-family conflict and OCB, and (iii) work-family conflict and stress. This second model points to OCB and work-family conflict as mediators between organizational justice and stress. In sum, drawing upon Arab respondents, our findings partially supported both conceptual models: in both models, the first and third hypotheses were confirmed, namely, that positive associations exist, respectively, between organizational justice and OCB and between work-family conflict and stress. However, for each model a significant negative, rather than positive, association was found for the second hypothesis that predicted a positive correlation between OCB and stress.