Abstract
Purpose –This study attempted to examine the Influence of Organizational Citizenship Behavior by five dimensions: (altruism, courtesy, sportsmanship, conscientiousness, and civic virtue) on Knowledge Sharing in the Jordanian business environment – Specifically in pharmaceutical industry companies. Design/methodology/approach – For this purpose, a questionnaire was developed and distributed to (205) employees were selected from the population of pharmaceutical industry companies. Number of (193) questionnaires were returned, (4) were rejected due to incomplete responses and (189) responses which comprises (92 %) of the target sample. Findings –The most important findings of the study reveled that dimensions of organizational citizenship behavior (respectively: Sportsmanship, Conscientiousness, and Altruism) had more impact on the knowledge sharing are. Originality/value – The paper contributes to previous research by adding to existing knowledge regarding Knowledge Sharing. The paper makes key recommendations towards development of Citizenship organizational behavior in Jordanian pharmaceutical industry companies and consequently enhancing knowledge sharing.
Highlights
Jordan is seeking to shift from an economy based on agriculture to an economy based on the industry in order to stand up to the challenges of the twenty first century.In today’s knowledge-intensive economy, knowledge management plays an important role in an organization and knowledge management has become very popular
The results prove that, the null hypothesis that there is no significant effect of altruism on the sharing knowledge can be rejected
The employees who are working in Pharmaceutical Industry Companies perceived altruism an important factor for knowledge sharing
Summary
Jordan is seeking to shift from an economy based on agriculture to an economy based on the industry in order to stand up to the challenges of the twenty first century.In today’s knowledge-intensive economy, knowledge management plays an important role in an organization and knowledge management has become very popular. According to Nonaka & Konno (1998) knowledge management is defined as a method for simplifying and improving the process of sharing, distributing, creating, and understanding company knowledge. Knowledge is considered as an asset which has to be valued, developed, and managed (Bogdanowicz & Bailey, 2002). The sharing of knowledge between individuals and departments in the organization is considered to be a crucial process here (O’Dell & Grayson, 1998). Knowledge sharing is a process where the individual exchange his/her knowledge and ideas through discussions to create new knowledge or ideas. Hislop (2002) argued that the relationship between attitudes and behaviors of workers to knowledge sharing and the workers who are willing to share their knowledge are a two way reciprocal process between attitudes and behavior of the relationship between the workers’ willingness to engage in the knowledge sharing Knowledge sharing is a process where the individual exchange his/her knowledge and ideas through discussions to create new knowledge or ideas. Hislop (2002) argued that the relationship between attitudes and behaviors of workers to knowledge sharing and the workers who are willing to share their knowledge are a two way reciprocal process between attitudes and behavior of the relationship between the workers’ willingness to engage in the knowledge sharing
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