Abstract
Since its appearance, COVID-19 has severely impacted the healthcare sector all over the world The healthcare organizations should be agile in order to cope with this new health crisis Indeed, organization agility was highly recommended as an essential basis for flexibility, innovation, speed, as well competitiveness Different research provided different conceptual models suitable to evaluate the organization agility In this sense, this paper presents an assessment model, which by defining different agile enablers, criteria and attributes, aims at identifying the least and the most suitable enablers influencing the healthcare organization agility To realize it practically, this paper uses the fuzzy logic approach which provides the improvement directions for enhancing the organization agility Subsequently, the data gathered from a Moroccan healthcare organization was substituted in this assessment model and the level and the suggestions improvement for agility were derived In this way, the organization will integrate the successful combination of the agility enablers in this dynamic environment © 2020 ASTES Publishers All rights reserved
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