Abstract
This chapter focuses on the literature review of the main constructs of the study. Specifically, this chapter focuses on related literature on organisational justice, job satisfaction, leader–member exchange and organisational citizenship behaviour. It outlines the different dimensions of organisational justice, job satisfaction, leader–member exchange and organisational citizenship behaviour. Specifically, discussion on organisational justice centres on distributive justice, procedural justice and interactional justice – interpersonal justice and informational justice. As for organisational citizenship behaviour, the discussion identifies the five dimensions of organisational citizenship behaviour that contribute to effectiveness – altruism, courtesy, conscientiousness, sportsmanship and civic virtue. Similarly, it highlights the various dimensions of job satisfaction and leader–member exchange. Albeit a wealth of knowledge in the field of organisational justice with regard to specific organisational phenomena, meticulous forethought is imperative to institute a compelling reasoning for the study. An exhaustive literature review would unearth current research issues that could be explored further to explicate matters that merit further attention. Identifying the gap and then research on it contributes to theory and practice.
Published Version
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