Organisational Culture, Affective Commitment, Employee Competency and Malaysian Rail Employees’ Job Performance

Abstract

Rail transport sector in Malaysia is one of the major economic growth contributor. Due to its importance, government has been allocating large sum of fund to improve rail transport sector among others include new railway lines, maintenance of trains and systems improvement. The ultimate aim is to provide effective and efficient train services to the users in improving quality of life. In this regard, rail employees play major role in ensuring efficient services. However, problems still prevail which include quality of services and accidents that affecting users and government’s image. The problems are closely related to the employees in respect of their performance in managing train operations. Hence, there is great significance to examine factors that influence rail employees job performance. This paper provides a literature review on the relationship between organisational culture, employee competency and affective commitment on job performance..