Organisation structure, reward and communication design for implementation of knowledge management solution

Abstract

Knowledge management (KM) can be effectively implemented by proper knowledge organisation structure and carry forward by incentive plan, lucrative reward programming and robust communication plan. Research reported here focuses on the development of a framework and approach for organisation structure, reward and communication design towards the initiative of KM solution before the implementation. The framework and approach can be directly used as a base for any manufacturing organisation for designing organisation structure, reward and communication plan. The framework has been demonstrated through a real-life case study in an Indian textile machinery manufacturing company.