Abstract
Modern approaches to the organization and management of logistics operators include issues directly related to the forecasting of the dynamics of the processes of the company under study, as well as the development of recommendations for further functioning in the market of goods and services. Services integrated into the order and delivery logistics system are an integral part of it and accompany the flow processes throughout the supply chain. Nowadays, the complex of information technologies, communications and technological solutions allows implementing the most daring offers of logistics companies. Innovative solutions developed using information technologies develop the complex “design-practical implementation” in logistics systems and form a digital space for managing material flows. The calculation of the forecast values of the indicators that characterize the order requires research from the point of view of taking into account the already known preferences of customers. We are talking about recommendation systems that offer to form a package of services in the delivery and assembly of a batch of orders based on the established preferences of other customers and users of the services. The well-known preferences of customers when accessing logistics services form the basis for developing recommendations that are close to them. The obtained data of forecasts of the state of the system under study should provide an opportunity to develop an individual package of solutions, based on the already known preferences of other users. The key value is the information that is used in this model to build forecasts. The practice of finding solutions in the management of order procedures in logistics is an analysis of the key problems and “problem points” that affect the overall performance indicator, taking into account the geography of transport systems, established trade practice, the characteristics of the markets studied and the location of each, specifically selected company.
Highlights
The formulation of the supply logistics functional areas includes the procurement organization at the enterprise and determines the direction in the material flow, solving the problems of organizing purchases, supplies and physical distribution of goods
Modern communications essentially determine the prospects for the development of logistics systems of orders and are implemented in the organization of work with suppliers and consumers of goods and services
The order sent by the customer acts as the engine of the entire logistics process
Summary
The formulation of the supply logistics functional areas includes the procurement organization at the enterprise and determines the direction in the material flow, solving the problems of organizing purchases, supplies and physical distribution of goods. It is necessary to search for modern digital solutions and form digital platforms, to justify a package of services in the market of goods and services This interpretation of the urgent tasks facing logistics operators today boils down to the development of high-quality and accurate forecasting methods in the order management in transport and logistics systems. The development of information and communication network technologies, online orders is faced with the problems of recommendations for the offer of goods, services, and the formation of a set of services for users of this information system [1] The solution of these problems determines the relevance of research in the field of practical use of existing solutions in the development of recommendation systems that answer the questions of forming the optimal assembly of a batch of orders based on the preferences of other customers and users of the services. This is the key idea of using collaborative filtering as a scientific and practical tool for developing recommendations [2]
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