Abstract
This study investigates the strategic role of human resource quality in enhancing schools' academic performance, focusing on SMP Negeri 9 Muaro Jambi. Data were collected through in-depth interviews, participatory observation, and document analysis using a qualitative descriptive approach. SMP Negeri 9 Muaro Jambi is one of the schools in the border area between Muaro Jambi Regency and Jambi City; most teachers and educators come from Jambi City, while the students come from Muaro Jambi Regency. Both places have their uniqueness. One of the challenges of this situation is the inequality in the use of digital media in learning. Teachers in border schools (such as SMP Negeri 9 Muaro Jambi) often receive training in using digital learning media. In contrast, these media do not support (not available according to teacher training materials). Thus, further training is needed in the form of adjustments or adaptations of training materials to the actual situation at school. Key findings highlight that the presence of certified and experienced teachers significantly contributes to improved teaching outcomes, while uneven workload distribution and limited technological integration present challenges. The research underscores the importance of government support for teacher professional development and infrastructure improvement to address these gaps. Moreover, fostering community engagement and leveraging local opportunities are pivotal in strengthening school competitiveness amidst external threats, such as competition from alternative educational institutions. The study concludes with actionable strategies to optimize human resources, emphasizing continuous training, technological adoption, and establishing collaborative networks, which collectively aim to elevate educational quality.
Published Version
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