Abstract
Public service is the fulfillment of needs in society. there should be an increase in the quality of public services by utilizing information and communication technology, namely E- Government. The government's job is to provide services. For example, the Surabaya government is improving the quality of public services in the health sector with the e-health program. This study aims to see whether this program is effective for the people of Surabaya. The research method uses descriptive analysis, whether the e-health program is able to improve the quality of public services in the city of Surabaya in the health sector.
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