Abstract
Abstract Nowadays, Internet of Things devices are everywhere and their importance and impact on society has increased significantly in the past years. On one hand, Internet of Things devices can bring multiple business opportunities as well as major positive changes to our daily lives. On the other hand, the rapid expansion of the Internet of Things universe comes with important security risks, forcing both users and companies to consider the vulnerability of these devices as well as the confidentiality of the data they generate. The main objective of this paper is to improve current understanding of the Internet of Things by providing a comprehensive overview of the main challenges and opportunities associated with these new communication technologies in various domains and industries. Secondly, the data sets from two Special Eurobarometer studies are analysed to further explore the attitudes, perceptions and experiences of European citizens towards technology and cybersecurity. Using SPSS software, one-way ANOVA and other standard statistical analysis of the data were performed. The results show that the level of awareness of cybercrimes among European citizens has increased. Another key finding is that technology users from European countries remain highly concerned about security issues online. These findings might be of interest for scholars, policymakers, service providers or firms from different industries and can further stimulate the development of local and European initiatives to address and solve these issues.
Highlights
Technological innovations have made real progress in the past years and people are more connected than ever
This study focuses on Europe because it represents one of the places where large-scale initiatives on it covers one concept (IoT) has been fostered in recent years (Zarei et al, 2016; Espinoza et al, 2020)
Most Europeans have a positive attitude regarding the effect of latest digital technology on everyday life and the economic environment (Eurobarometer 87.1, 2017, p. 5)
Summary
Technological innovations have made real progress in the past years and people are more connected than ever. Statistics estimated that there will be 21 billion IoT devices by 2025 (Symanovich, 2019), while the percentage of American smart homes is expected to grow from 33% in 2019 to 54% in 2023 Smart cities remain one of the most surprising and fascinating examples of IoT application, through their complexity and long-term effects. There is no universally accepted definition for this term, Sunyaev (2020) defined IoT as “a self-configuring, adaptive, complex network that interconnects things which have a physical and virtual representation over the Internet via standard communication protocols” According to Roman et al (2011), the main characteristics of these new communication technologies are “existence, sense of self, connectivity, interactivity and dynamicity” (p. 52)
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