Abstract

This exploratory study examines the role of operational management and operations strategies in small- and medium-sized business communities. Using empirical research, it was discovered that a significant proportion of these enterprises apply operational 'emphases', that is, a combination of various strategies and tactics. Many of these 'emphases' or 'spectra' were used in disparate industries and made substantial contributions to the competitive positioning sought by the organisations involved.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call