Abstract

There is a need for the exchange and sharing of knowledge between the department of government in the e-government system. Therefore, this paper ‘Ontology-Based Approach of E-government’ will discuss the scope of interoperability. With the e-government ontology, there will be proper semantics by using web ontology language (OWL) which helps to give clearer relation and semantics. To have an ontology, knowledge management is important and architecture/framework design is essential. The development of the e-government system is to serve citizens and organizations. However, e-government systems with heterogeneous database and distributed in nature have made difficult to integrate or interoperate. Therefore, developing a knowledge base (KB) is the major task that e-government focuses on. With KB definition and description, it will ensure clarity about e-government services. Knowledge management is important for e-government and the use of ontology is an effective way in semantic technologies. This ontology will enhance the processing of services and data between different departments in government. This kind of ontology will give a common understanding of knowledge and interoperability between the different departments of government. It will also offer effective and efficient value towards the e-government services by which citizens will be benefitted eventually.

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