On the theory of scientific management and the development of Chongqing's catering chain industry

Abstract

The 1999 No. 3 Document of the State Council of People's Republic of China proposed to develop the city of Chongqing into the gatronomic capital of China, which is of great significance for Chongqing's coordinating urban-rural reform. Chongqing cuisine is famous for its hot-pot and other specialties. However, it is required that the management of the whole catering industry be enhanced to achieve this target. Put forward by the scientific management theory, the scientific and standard management methods are characterised by scientific principles: seeking the highest efficiency, developing scale economy and cutting down cost and management expenses, and they provide realistic guiding function for Chongqing's catering industry. For the rapidly developing catering chain industry in Chongqing, to conduct management scientifically will contribute to the transformation of the industry from extensive management into subtle management and the realization of sustainable development. Regarding this, it has been discussed in this thesis that the human resource management, standard work norm and standard work condition of operation management about scientific management theory, and then it proposed the appropriate application of scientific management in the catering chain industry of Chongqing which covers the scientifi definition of commercial circles, promotion of the chain management informatization, talent training and manpower reserveation.